Our online identity verification software ensures you and all company officers get verified quickly and simply during your business registration process.
If you have completed the Credas ID check and your Proof of ID status displays Pending next to the Address & Mortality or Supporting Documents check, please follow the steps below to complete your compliance review with Form My Company.
Proof of Address Document Required
Please contact the Form My Company Compliance Team at:
compliance@formmycompany.co.uk
Our Compliance Team will ask you to provide one of the following accepted proof of address documents:
| Document Type | Requirements | Validity Period | Notes / Restrictions |
| Bank or Building Society Statement | Must show at least 1 month of transactions from your current account used for everyday spending. | Issued within the last 3 months. | ✅ Must be from a major high street bank or building society. ❌ Digital/challenger banks not accepted. ❌ Credit card statements not accepted. |
| Utility Bill | Water, gas, electricity, or landline phone only. | Issued within the last 3 months. | ❌ Mobile phone bills not accepted. |
| UK Council Tax Bill | Must be the annual bill for the current billing period. | Issued in March of the current year. | Applies only to UK residents. |
| Mortgage Statement | Must be the latest statement. | Issued within the last 12 months. | Must be from a recognised lender. |
| Home Insurance Certificate | Must be the most recent policy schedule or certificate of insurance. | Issued within the last 12 months. | Must be from a regulated insurer. |
Document Validation Requirements
The supporting document submitted to our team must comply strictly with the following standard parameters:
| Requirement | Details / Notes |
| Full Name | Must show your full legal name (business names are not accepted). |
| Current Address | Must show your current residential address as registered on your application. |
| Issuer | Must display the official name or logo of the issuing company or authority. |
| Date | Must be dated within the last 3 months (or 12 months for annual statements such as Council Tax or mortgage statements). |
| Language | Must be written in English or a Latin-script language, or accompanied by an official certified English translation. |
| Format | Must be a photo of the original document or an original PDF statement (no black-and-white copies or screenshots). |
| Completeness | Must show all pages of the document (not cropped, covered, folded, or partially obscured). |
| Authenticity | Must not be altered, edited, redacted, or tampered with in any way. |
Related Verification Topics
- Credas Automated Identity Verification
- Anti-Money Laundering (AML) Compliance
- Companies House Officer Verification
Once received, Form My Company will review your document promptly to finalise your Anti-Money Laundering (AML) verification and keep your company formation moving forward.