If your proof of address isn’t in English, a certified English translation may be required for verification.

When is it needed?
When your proof of address document is issued in a language other than English.

Documents that may need translation:

Who can translate?
A certified or “sworn” translator only.

Translation must include all original document info:

  • Full name, address, document type, issuing organisation’s name, and statement/bill date

Plus the following from the translator:

  • Confirmation that it’s a true and accurate translation
  • Translator’s full name, signature, and date
  • Translator’s contact or company details
  • Translation agency stamp or letterhead (if applicable)

Submitting your documents:
Provide both the original document and the certified translation — complete, legible, and showing all relevant pages.